Macy's
Macys.com, operating from offices in New York and San Francisco, is one of the fastest-growing sales vehicles for Macy's, Inc. It is part of Macy's, Inc.'s direct-to-consumer business, which is expected to exceed $1 billion in sales in 2008. (Direct-to-consumer includes macys.com, bloomingdales.com, Bloomingdale's By Mail, national online wedding gift registries, and fulfillment of telephone orders.)
Macys.com is far more than a selling site. It is an online hub for the Macy's brand. Shoppers come to buy merchandise, but also to check their account, pay bills, find store locations, view catalogs, see TV ads, apply for a job and get information on store events, just to name a few.
Macys.com today attracts about 920 thousand visits every day - about 336 million visits per year. In 2007, macys.com expects to ship more than 5.64 million orders.
Macys.com carries more than 60 thousand items (some 355 thousand SKUs).
In 2007, Macy's, Inc. opened a 600,000-square-foot distribution center near Portland, TN, which is dedicated to supporting its direct-to-consumer businesses. A distribution center of similar size and scope opened in spring 2008 in Goodyear, AZ.
Macys.com is led by Chairman Peter Sachse, who is also president and chief marketing officer of Macy's Corporate Marketing.